Two people beside an orange tractor at a dealership

OUR DIFFERENCE

BUILT ON A PROMISE TO BE RESPONSIVE

For more than 40 years, that's meant onsite training, unlimited support during business hours, and people with dealership experience who are there when you call.

Our history

FOUNDED ON TRUST, TEAMWORK, AND INTEGRITY

Responsive Information Management Systems and Services, Inc. was founded by Tom Jarrett, Sr., an Air Force veteran who served in Vietnam. More than four decades later, integrity, teamwork, and trust still guide how RIMSS builds software and supports dealers.

The beginning

1983
Integrity
Trust
Teamwork

We are...

WHAT IT MEANS TO WORK WITH US

Four decades in, the way we work hasn’t changed: straight talk, real partnership, and a system that grows with you.

Down-to-earth

Expect straight talk. Always. You'll get the tools and information you need, without the fluff.

A Partner — Not a Vendor

We are with you, 100 percent. We are here to help you succeed. You'll get comprehensive training and total support.

Scalable and Customizable

Whether you have a single location, multiple locations, multiple companies, or corporations around the world, the RIMSS system will grow with you.

In for the long haul

We use 100% Microsoft Technology, so our system is familiar, easy to learn, and future-proof.

Orange tractors and excavators at a dealership at sunset

RECOGNITION

Kubota Elite Vendor Award, 2017–2018
2017–2018
Kubota Elite Vendor Award, 2019–2020
2019–2020
Kubota Elite Vendor Award, 2021–2022
2021–2022
Kubota Elite Vendor Award, 2023–2024
2023–2024

FOUR-TIME RECIPIENT OF THE KUBOTA ELITE VENDOR AWARD

Testimonials

Success stories that speak FOR THEMSELVES

Dealerships across North America run their operations on RIMSS — here’s what they say.

Book a Demo
“
The RIMSS software is very flexible, allowing you to design your processes in the dealership.
Jay Zimmerman
Zimmerman Farm Services, Inc. · Bethel, Pennsylvania
“
We investigated several different business systems. The RIMSS team was on top of their game. They have built a business system that is Windows based, easy to use, and live. As our business continues to expand, so does the RIMSS system.
Scott Pryut
Bonneville Equipment · Sandy, Utah
dealership staff working together at the service counter

OUR PEOPLE

SUPPORT FROM PEOPLE WHO KNOW DEALERSHIPS

Onsite training, regular training webinars, and unlimited business-hours support are included in your subscription, not sold as add-ons.

Ready to see RIMSS in Action?

Four decades of dealership experience, ON YOUR SIDE