RIMSS team member handing a part to a customer at the dealership parts counter

Straight answers

Ask the RIGHT QUESTIONS

Choosing a dealer management system is a long-term decision. Here are direct answers to the questions dealers ask us most.

How long have you been in business?

We've spent more than 40 years earning a reputation for reliability, staying ahead of the tech curve, and delivering the features our customers want.

Is training included?

Yes. We provide comprehensive onsite training and regular training webinars to keep your team current.

What kind of support do you offer?

Unlimited support during business hours is included with your monthly software subscription fee. Our support team are seasoned professionals, many with years of dealership experience.

Do you have a mobile app?

Our mobile app gives you access to key areas of your business from anywhere on your Apple or Android phone or tablet.

Will the technology become obsolete?

We use 100% Microsoft technology, so our system is familiar, easy to learn, and future-proof.

Who owns the data in the system?

You always own your data. You can access it and export it at any time as PDF, Excel, or CSV files.

How can WinNetStar be hosted?

You can run WinNetStar on your own local network or in the cloud, whichever fits your dealership.

Which languages are available?

WinNetStar is available in English, French, and Spanish.

Will we need special hardware?

No. WinNetStar works with any Windows-compatible printer, scanner, or other equipment, so you can keep using what you already have.

Have a question we didn't cover?