RIMSS support specialist at a desk with a headset

Support

Experienced help WHEN YOU NEED IT

Our support team is here during business hours with unlimited help from people who know dealerships. Call, email, or send a request below.

CUSTOMER SUPPORT

Monday–Friday
7:00 AM–6:00 PM Central

Our online Help and Documentation library is available within WinNetStar.

Support line: 800-766-4642

Privacy note: the details you share here are used only to respond to your request and are never sold or shared with third parties. See our Privacy Policy. For our Canadian customers, we handle personal information in accordance with PIPEDA. Questions? Call us at 800-677-7072.

For urgent issues, call 800-766-4642.

Office

2710 Treble Creek, San Antonio, TX 78258

aerial view of an equipment dealer yard at dusk

We are here

Real people, on the phone, IN TEXAS

Call, email, or send a note and an experienced RIMSS specialist will follow up.