Our Difference

At RIMSS, our software solutions can keep it all running—from dealers who sell trucks, buses, agricultural, construction, or forestry equipment, to independent parts and service businesses. Through our 40+ years of evolving product design, superior service, and business integrity, we have earned our partners’ trust; we have also proudly earned and maintained certified or elite status with many equipment manufacturers.

RESPONSIVE

Our full name is Responsive Information Management Systems and Services, Inc. Most people just call us RIMSS — and have since our founding in 1983. But the longer we’re around, we realize how important our “first name” is. Early on, before most businesses were comfortable with computers, “responsive” was a promise about how well the software tools would provide reliable and timely information.

These days, with everyone connected to the internet and technology, we believe the word also conveys another promise—one that says you can always count on us to be there when you need us. From talking to you on the phone and responding to emails, to personally visiting with you and your colleagues, we are there to answer the challenge and work to solve the problem.

In short, we’ll always be responsive to you.

For more than 40 years, it has been our business to foresee the future well enough to help your company face it with confidence. But above all, we are steadfast in our core principles: integrity, teamwork, and trust... things we learned from our founder.

The first word in our name makes us the last word in personalized service.

We are...

Down-to-earth

Expect straight talk. Always. You'll get the tools and information you need, without the fluff.

A Partner — Not a Vendor

We are with you, 100 percent. We are here to help you succeed. You’ll get comprehensive training and total support.

Scalable and Customizable

Whether you have a single location, multiple locations, multiple companies, or corporations around the world, the RIMSS system will grow with you.

In for the long haul

We use 100% Microsoft Technology, so our system is familiar, easy to learn, and future-proof.

Modern technology - old school values

History

Tom Jarrett, Sr., quickly learned that 1983 wasn’t the best time to start a software business. The inflationary economy, scarce resources, and competition from more established companies made things difficult.

But Jarrett — an Air Force veteran who served in Vietnam — was used to challenges. He wasn’t afraid of hard work or commitment. And he felt certain that RIMSS could find success if we (1) studied and solved specific customer needs and (2) exceeded expectations through product design, superior service, and business integrity.

The term “enterprise software” wasn’t yet common, but that was the direction we were heading. First, Jarrett selected a market he already knew: agriculture, truck, construction, bus, and independent parts and service businesses. In software system requirements, these industries were similar in structure, but each would require some customization. So we studied company organization, identified functions that could be automated or otherwise simplified, and integrated these into custom programs — ones that would allow faster and more accurate inventories, sales, accounting, and more.

Jarrett’s instincts proved correct, and he found success. Today, RIMSS remains a family owned and operated company. And our clients enjoy simpler, faster, and more powerful ways to control, scale, track, and refine their operations — plus support, improvements, and periodic updates at no added cost.

rimms dealership management software celebrating 40 years

CONTACT

ADDRESS

2710 Treble Creek, San Antonio, TX 78258